IRoles

Five jobs, each one already learned.

Hire by the job you need done. Every role starts out knowing its work, then takes on your tone, your apps and your rules.

Fig. 1. A rosette of five petals around one hub, a petal for each role. Point at a role to bring its petal forward.

IIThe roles

What each one does on its first day.

  1. Support agent

    Answers customers from your help centre, runs the routine fixes, and hands the hard ones to a person with the whole thread attached.

    • Answers from your actual docs
    • Runs support actions
    • Escalates with context
    • Replies in your tone
    • Works in several languages

    Works in: Slack, Intercom, email, Zendesk

    The support agent role in detailMeet Shelley, from $29/mo

  2. Sales and outreach

    Researches each prospect, writes one email at a time, follows up on schedule, and passes warm replies to your team.

    • Researches every prospect
    • Writes each email individually
    • Follows up on schedule
    • Logs to your CRM
    • Hands off to your account executive

    Works in: Email, HubSpot, Salesforce

    The sales and outreach role in detailMeet Dexter, from $79/mo

  3. Email assistant

    Gets its own email address, triages what arrives, drafts and sends replies, starts new threads and chases the ones that went quiet.

    • Triages the inbox
    • Replies on its own, within your rules
    • Starts new threads
    • Handles follow-ups
    • Copies in your team

    Works in: Its own @clawployees.com inbox, Slack, HubSpot

    The email assistant role in detailMeet Ollie, from $49/mo

  4. Executive assistant

    Sends the morning brief, drafts the replies you keep putting off, preps every meeting, and moves the calendar when plans change.

    • Morning brief
    • Inbox drafting
    • Meeting prep
    • Reschedules and declines
    • Chases follow-ups

    Works in: WhatsApp, Telegram, Slack, email, Google Calendar

    The executive assistant role in detailMeet Ella, from $49/mo

  5. Research assistant

    Watches competitors, markets and prospects, and delivers a short brief with every source cited. When it cannot find a source, it says so.

    • Daily or weekly digests
    • Prospect briefs
    • Competitor tracking
    • Long reports, condensed
    • Always cites its sources

    Works in: Email, Slack, Notion

    The research assistant role in detailMeet Reese, from $49/mo

IIIThe difference

A role owns the work. A chatbot only answers.

A chatbot

Answers the question in front of it, then waits. It does not follow up, update your tools, or notice the ticket nobody picked up.

A workflow builder

Powerful when you already know every trigger and branch. You draw the job yourself, box by box, before anything runs.

An AI employee

Starts from the job. It researches, drafts, follows up, updates your tools, asks before anything sensitive, and reports what it did.

The AI employee platform in detailAI employee or virtual assistant?Use cases

IVQuestions

About roles

VBegin

Pick the job. We handle the rest.

Hire an AI agentMeet the team