IHow it works
From a job description to a teammate, in four steps.
Pick a role, connect the apps it should use, decide what needs your approval, and turn it on. We host it, run it, and keep it up to date.
IIThe four steps
Hiring, without the onboarding.
- Step I
Pick a role
Start from a job, not a blank canvas. Each role arrives knowing its work: what to answer, what to draft, when to ask.
- Support agent
- Sales and outreach
- Email assistant
- Executive assistant
- Research assistant
- Step II
Connect its apps
Give it the places it should work: an inbox, a Slack workspace, a Telegram bot, Google Workspace. It works there the way a new hire would, under its own name.
- Slack
- Telegram
- Discord
- Google Workspace
- Step III
Set the rules
Decide, action by action, what runs on its own, what waits for your approval, and what goes straight to a person.
- Runs on its own
- Waits for your approval
- Hands off to a person
- Step IV
Turn it on
We host it and run it. The agent reports to your dashboard, where every conversation, approval and handoff is kept.
- Hosted for you
- Every action logged
- Pause or change it any time
IIIThe rules
You decide what it may do alone.
Every action gets one of three rules. A typical support agent, set up on its first day, looks like this.
| When the agent | Rule |
|---|---|
| Answers a question your help centre already covers | Runs on its own |
| Drafts a follow-up email to a lead who went quiet | Runs on its own |
| Issues a refund, or promises a delivery date | Waits for your approval |
| Moves a meeting on your calendar | Waits for your approval |
| An upset customer asks for a manager | Hands off to a person |
IVWhat we run for you
You never see a server.
- Hosting
- Each agent runs in its own workspace on servers we manage. We install it, update it and restart it when it needs restarting.
- Your model, your key
- Anthropic, OpenAI, Gemini, OpenRouter or Ollama. Your provider bills you directly, with no markup from us, on every plan.
- Open-source core
- Agents run on OpenClaw, an open-source runtime. What your agent does is never locked inside a black box.
Bring your own model keySecurity and guardrailsThe AI agent platform in detail
VQuestions