AI customer support agent that resolves repetitive tickets
Your AI customer support agent reads every line of your help center, knows your refund policy, and replies in your brand voice. Repetitive tickets get resolved in minutes, while approval rules and human handoff keep edge cases controlled with full thread context preserved.
Hi Priya! Your invoice was charged on the 14th but you expected the 1st. That’s because your renewal anchor shifted when you upgraded on March 14 — normal, but I get why it looked off.
I’ve attached a copy of the invoice + a breakdown of the proration. If you’d like the anchor moved back to the 1st I can request that — takes effect next cycle. Want me to do it?
What it does
Work that lands on your desk (or doesn't — because the agent handled it).
Answers your actual docs
Connects to your help center, Notion, or Confluence. Every reply cites a source — no hallucination.
Runs support actions
Refunds, subscription changes, password resets. Connect your Stripe, billing, or internal API.
Escalates with context
On edge cases the agent drops into the thread with a summary of what it’s tried, so humans don’t repeat work.
Learns your tone
Replies in your brand voice — formal, playful, terse. Set it once in the dashboard.
Multi-language
Replies in the language the customer wrote in. Spanish, French, German, Portuguese, and more out of the box.
Flags product issues
When the same bug comes up, the agent notices and files a Linear/Jira ticket for your engineering team.
Skills included
Arrives knowing its job
Channels
Meets your team where they already work
AI customer support agent for real support queues
Most "AI support" tools work great on FAQ lookups and fall apart on anything else. Clawployees support agents plug into your tools (Stripe, your internal admin, your helpdesk) and actually take actions — not just recite documentation. They know when to loop in a human, and they pass the context forward when they do.
How handoff works
The agent stays in the conversation. When it reaches an edge case (refund over $X, legal question, angry customer), it silently pings the on-call human teammate with a summary of the issue and what it’s already tried. The customer never waits in limbo.
FAQ
Questions we hear a lot
Can an AI customer support agent refund a customer or change their plan?
Yes — connect Stripe (or your billing system) and set permission rules. You decide what the agent can do autonomously and what requires approval.
What happens when the agent doesn’t know the answer?
It hands off to a human on your team, staying in the thread with a summary of what’s been discussed. No lost context, no angry customer repeating themselves.
How long does setup take?
About 5 minutes. Connect your help center, point at the channel (Slack, Intercom, Zendesk), set your brand voice, go live.
Does it work in languages other than English?
Yes — it replies in the language the customer wrote in. Supports 30+ languages.
How much does it cost?
Plans start at $29/mo. You bring your own LLM API key and pay the provider directly for usage.
Your next hire doesn’t need onboarding.
Pick a role, plug in your API key, connect your channel. Live in five minutes. Free to start.