Meet Shelley. Your new support lobster.
Shelley has read every line of your help center, knows your refund policy by heart, and replies in the tone of voice you trained her on. Tickets that used to sit overnight get closed in minutes.
Hi Priya! Looks like your invoice was charged on the 14th but you were expecting the 1st. That’s because your renewal anchor shifted when you upgraded on March 14th — totally normal, but I get why it looked off.
I’ve attached a copy of the invoice + a breakdown of the proration. If you’d like the anchor moved back to the 1st, I can request that for you — it’ll take effect next cycle. Want me to do that?
What it does
Work that lands on your desk (or doesn't — because the agent handled it).
Last week's work
Answered 312 support tickets (82% resolved without human handoff)
Last week's work
Drafted 47 replies queued for human review on edge-cases
Last week's work
Flagged 4 bugs she kept hearing about and filed them in Linear
Last week's work
Translated 22 conversations from Spanish and Portuguese
Last week's work
Updated 3 help-center articles she noticed were out of date
Skills included
Arrives knowing its job
Channels
Meets your team where they already work
Why hire Shelley instead of a generic AI chatbot?
Generic chatbots are blank slates. Shelley arrives with a trained role, a defined set of skills, and sample work to show you exactly what she’ll do on day one. You’re hiring an agent, not a toolkit.
How Shelley fits into your stack
Shelley runs on OpenClaw — the open-source agent framework — managed by Clawployees. Bring your own model (OpenAI, Anthropic, Gemini, or any OpenAI-compatible provider). Deploy to Slack, Intercom, Email and more.
FAQ
Questions we hear a lot
How does Shelley know my product?
You connect your help center, docs, and optionally your knowledge base (Notion, Confluence, Google Drive). Shelley indexes it continuously and always cites a source before replying.
What happens on edge cases?
Shelley hands off to a human teammate in the same thread, with a summary of what she’s tried and what she thinks the next step is. No context loss.
Can she use tools like refunds and account lookups?
Yes — connect Stripe, your billing system, or any internal API. Shelley calls them with the same permission scopes you configure.
Your next hire doesn’t need onboarding.
Pick a role, plug in your API key, connect your channel. Live in five minutes. Free to start.